ELibrary - FAQ

 Wheelers eBooks BorrowBox eBooks & eAudio Ulverscroft eAudio
Content New Zealand, Australian and international titles New Zealand, Australian and international titles British and other international authors
App Eplatform BorrowBox uLIBRARY

Lending Details

Issue period 3 weeks 3 weeks 2 weeks
Issue limit 5 eBooks 6 eBooks and 6 eAudiobooks (reserves count towards issues total) 2 eAudiobooks plus max 2 reserves
Renewal The renew function will only be visible if there are no holds Yes, providing there are no holds Yes, providing there are no holds
Return early Yes, through your "My Loans" page or in the mobile app  Yes, through your "My Account" page or in the mobile app  Yes, through your "My Account" page or in the mobile app. Return button only appears the day after the loan is issued
Reserves Yes.  Customer can request to be notified by email Yes.  Customer notified by email. Can set to download automatically when reserved item is available Yes.  Customer notified by email

Technology

Required eBook and Audiobook Software PC – EPUB: none required (read in browser); PC download or PDF format eBook: Adobe Digital Editions PC – all eBooks:  Adobe Digital Editions Audiobooks - download to most MP3 players (PC) using Windows Media Player (zipped MP3 format)
  Download to iOS:  iTunes Audiobooks - download to most MP3 players, iOS using iTunes, and to Kindle Fire  Download to Mac with iTunes (zipped M4b format)
Compatibility – operating systems Computer – All operating systems via any browser. Windows APP - Compatible with PC operating on Windows 8.1 and 10 Computer – All operating systems Computer – All operating systems
  Mobile - ePlatform App compatible with Android and iOS only.  Mobile – BorrowBox compatible with Android and iOS only.  
Compatibility - browsers All All All
Compatibility - devices Computer – Most eReaders (Kobo, Sony, Nook) except  Kindle eReader (Kindle Fire HD/HDX ok) Computer – Most eReaders except for Kindle (Kindle Fire ok)  
   Mobile – Mobile devices compatible with iOS and Android software. Mobile – Mobile devices compatible with iOS and Android software.
Adobe ID required Computer – Yes, for eBooks in PDF format Computer – Yes, for eBooks No for eAudiobooks.
   No for Audiobooks.  
   Mobile – No for eBooks or eAudiobooks  
Previews Computer – Yes for most eBooks Computer – Yes for all eBooks and eAudiobooks Computer – Yes for all eAudiobooks
  Mobile - Yes for most eBooks Mobile – Yes for all eBooks and eAudiobooks Mobile – Yes for all eAudiobooks
User history available Yes Yes Yes