ELibrary - FAQ

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Wheelers eBooks

New Zealand, Australian and international titles

  • App: Eplatform
  • Issue period: 3 weeks
  • Issue Limit: 5 eBooks
  • Renewals: The renew function will only be visible if there are no holds
  • Return early: Yes, through your "My Loans" page or in the mobile app
  • Reserves: Yes.  Customer can request to be notified by email
  • Required eBook and Audiobook Software: PC – EPUB: none required (read in browser); PC download or PDF format eBook: Adobe Digital Editions
  • Required eBook and Audiobook Software: Download to iOS:  iTunes
  • Compatibility – operating systems: Computer – All operating systems via any browser. Windows APP - Compatible with PC operating on Windows 8.1 and 10
  • Compatibility – operating systems: Mobile - ePlatform App compatible with Android and iOS only.
  • Compatibility – browsers: All
  • Compatibility – devices: Computer – Most eReaders (Kobo, Sony, Nook) except Kindle eReader (Kindle Fire HD/HDX ok)
  • Adobe ID required: Computer – Yes, for eBooks in PDF format
  • Previews: Computer – Yes for most eBooks
  • Previews: Mobile - Yes for most eBooks
  • User history available: Yes
  • Overseas access: You can access Wheelers eBooks from overseas as long as you have your library log-in information - card number and PIN


BorrowBox eBooks & eAudio

New Zealand, Australian and international titles

  • App: BorrowBox
  • Issue period: 3 weeks
  • Issue Limit: 6 eBooks and 6 eAudiobooks (reserves count towards issues total)
  • Renewals: Yes, providing there are no holds
  • Return early: Yes, through your "My Account" page or in the mobile app
  • Reserves: Yes.  Customer notified by email. Can set to download automatically when reserved item is available
  • Required eBook and Audiobook Software: PC – all eBooks:  Adobe Digital Editions.
  • Required eBook and Audiobook Software: Audiobooks - download to most MP3 players, iOS using iTunes, and to Kindle Fire
  • Compatibility – operating systems: Computer – All operating systems
  • Compatibility – operating systems: Mobile – BorrowBox compatible with Android and iOS only.
  • Compatibility – browsers: All
  • Compatibility – devices: Computer – Most eReaders except for Kindle (Kindle Fire ok)
  • Compatibility – devices: Mobile – Mobile devices compatible with iOS and Android software.
  • Adobe ID required: Computer – Yes, for eBooks
  • Adobe ID required: No for Audiobooks.
  • Adobe ID required: Mobile – No for eBooks or eAudiobooks
  • Previews: Computer – Yes for all eBooks and eAudiobooks
  • Previews: Mobile – Yes for all eBooks and eAudiobooks
  • User history available: Yes
  • Overseas access: You won't be able to access Borrowbox from overseas, but you can download the titles you'd like to read while travelling and have access to the downloaded titles overseas


Ulverscroft e-Audio

British and other international authors

  • App: uLIBRARY
  • Issue period: 2 weeks
  • Issue Limit: 2 eAudiobooks plus max 2 reserves
  • Renewals: Yes, providing there are no holds
  • Return early: Yes, through your "My Account" page or in the mobile app. Return button only appears the day after the loan is issued
  • Reserves: Yes.  Customer notified by email
  • Required eBook and Audiobook Software: Audiobooks - download to most MP3 players (PC) using Windows Media Player (zipped MP3 format)
  • Required eBook and Audiobook Software: Download to Mac with iTunes (zipped M4b format)
  • Compatibility – operating systems: Computer – All operating systems
  • Compatibility – browsers: All
  • Compatibility – devices: Mobile – Mobile devices compatible with iOS and Android software
  • Adobe ID required: Not for eAudiobooks.
  • Previews: Computer – Yes for all eAudiobooks
  • Previews: Mobile – Yes for all eAudiobooks
  • User history available: Yes
  • Overseas access: You won't be able to access uLibrary from overseas, but you can download the titles you'd like to read while travelling and have access to the downloaded titles overseas


RomanceBookCloud

American authors

  • App: RomanceBookCloud
  • Issue period: No checkouts needed
  • Issue Limit: No limit
  • Renewals: N/A
  • Return early: N/A
  • Reserves: No. Customers can read the same book simultaneously.
  • Required eBook and Audiobook Software: No software downloads required
  • Compatibility – operating systems: Computer – All operating systems
  • Compatibility – operating systems:  Mobile - BookCloudRomance compatible with iOS only
  • Compatibility – browsers: Chrome, Safari or Firefox
  • Adobe ID required: No
  • Previews: Computer – Yes for all eBooks
  • Overseas access: you can access Romance Book Cloud from anywhere in the world with your login details. Note that if using a mobile, you can only access with IOS compatible phones