ELibrary - FAQ
Need help using our digital services? Check out these articles for some tips:
- Reading with your e-reader using Adobe Digital Editions
- Ulverscroft Audio
- Wheelers ebooks
- BorrowBox eaudio and ebooks
| Wheelers eBooks | BorrowBox eBooks & eAudio | Ulverscroft eAudio | RomanceBookCloud | |
| Content | New Zealand, Australian and international titles | New Zealand, Australian and international titles | British and other international authors | American authors |
| App | Eplatform | BorrowBox | uLIBRARY | RomanceBookCloud |
Lending Details | ||||
| Issue period | 3 weeks | 3 weeks | 2 weeks | No checkouts needed |
| Issue limit | 5 eBooks | 6 eBooks and 6 eAudiobooks (reserves count towards issues total) | 2 eAudiobooks plus max 2 reserves | No limit |
| Renewal | The renew function will only be visible if there are no holds | Yes, providing there are no holds | Yes, providing there are no holds | |
| Return early | Yes, through your "My Loans" page or in the mobile app | Yes, through your "My Account" page or in the mobile app | Yes, through your "My Account" page or in the mobile app. Return button only appears the day after the loan is issued | |
| Reserves | Yes. Customer can request to be notified by email | Yes. Customer notified by email. Can set to download automatically when reserved item is available | Yes. Customer notified by email | No. Customers can read the same book simultaneously. |
Technology | ||||
| Required eBook and Audiobook Software | PC – EPUB: none required (read in browser); PC download or PDF format eBook: Adobe Digital Editions | PC – all eBooks: Adobe Digital Editions | Audiobooks - download to most MP3 players (PC) using Windows Media Player (zipped MP3 format) | No software downloads required |
| Download to iOS: iTunes | Audiobooks - download to most MP3 players, iOS using iTunes, and to Kindle Fire | Download to Mac with iTunes (zipped M4b format) | ||
| Compatibility – operating systems | Computer – All operating systems via any browser. Windows APP - Compatible with PC operating on Windows 8.1 and 10 | Computer – All operating systems | Computer – All operating systems | Computer – All operating systems |
| Mobile - ePlatform App compatible with Android and iOS only. | Mobile – BorrowBox compatible with Android and iOS only. | Mobile - BookCloudRomance compatible with iOS only. | ||
| Compatibility - browsers | All | All | All | Chrome, Safari or Firefox |
| Compatibility - devices | Computer – Most eReaders (Kobo, Sony, Nook) except Kindle eReader (Kindle Fire HD/HDX ok) | Computer – Most eReaders except for Kindle (Kindle Fire ok) | ||
| Mobile – Mobile devices compatible with iOS and Android software. | Mobile – Mobile devices compatible with iOS and Android software. | Mobile – Mobile devices compatible with iOS software. | ||
| Adobe ID required | Computer – Yes, for eBooks in PDF format | Computer – Yes, for eBooks | No for eAudiobooks. | No |
| No for Audiobooks. | ||||
| Mobile – No for eBooks or eAudiobooks | ||||
| Previews | Computer – Yes for most eBooks | Computer – Yes for all eBooks and eAudiobooks | Computer – Yes for all eAudiobooks | Computer – Yes for all eBooks |
| Mobile - Yes for most eBooks | Mobile – Yes for all eBooks and eAudiobooks | Mobile – Yes for all eAudiobooks | ||
| User history available | Yes | Yes | Yes | |