ELibrary - FAQ
Need help using our digital services? Check out these articles for some tips:
- Reading with your e-reader using Adobe Digital Editions
- Ulverscroft Audio
- Wheelers ebooks
- BorrowBox eaudio and ebooks
New Zealand, Australian and international titles
- App: Eplatform
- Issue period: 3 weeks
- Issue Limit: 5 eBooks
- Renewals: The renew function will only be visible if there are no holds
- Return early: Yes, through your "My Loans" page or in the mobile app
- Reserves: Yes. Customer can request to be notified by email
- Required eBook and Audiobook Software: PC – EPUB: none required (read in browser); PC download or PDF format eBook: Adobe Digital Editions
- Required eBook and Audiobook Software: Download to iOS: iTunes
- Compatibility – operating systems: Computer – All operating systems via any browser. Windows APP - Compatible with PC operating on Windows 8.1 and 10
- Compatibility – operating systems: Mobile - ePlatform App compatible with Android and iOS only.
- Compatibility – browsers: All
- Compatibility – devices: Computer – Most eReaders (Kobo, Sony, Nook) except Kindle eReader (Kindle Fire HD/HDX ok)
- Adobe ID required: Computer – Yes, for eBooks in PDF format
- Previews: Computer – Yes for most eBooks
- Previews: Mobile - Yes for most eBooks
- User history available: Yes
- Overseas access: You can access Wheelers eBooks from overseas as long as you have your library log-in information - card number and PIN
New Zealand, Australian and international titles
- App: BorrowBox
- Issue period: 3 weeks
- Issue Limit: 6 eBooks and 6 eAudiobooks (reserves count towards issues total)
- Renewals: Yes, providing there are no holds
- Return early: Yes, through your "My Account" page or in the mobile app
- Reserves: Yes. Customer notified by email. Can set to download automatically when reserved item is available
- Required eBook and Audiobook Software: PC – all eBooks: Adobe Digital Editions.
- Required eBook and Audiobook Software: Audiobooks - download to most MP3 players, iOS using iTunes, and to Kindle Fire
- Compatibility – operating systems: Computer – All operating systems
- Compatibility – operating systems: Mobile – BorrowBox compatible with Android and iOS only.
- Compatibility – browsers: All
- Compatibility – devices: Computer – Most eReaders except for Kindle (Kindle Fire ok)
- Compatibility – devices: Mobile – Mobile devices compatible with iOS and Android software.
- Adobe ID required: Computer – Yes, for eBooks
- Adobe ID required: No for Audiobooks.
- Adobe ID required: Mobile – No for eBooks or eAudiobooks
- Previews: Computer – Yes for all eBooks and eAudiobooks
- Previews: Mobile – Yes for all eBooks and eAudiobooks
- User history available: Yes
- Overseas access: You can access BorrowBox from overseas as long as you have your library log-in information – library card number and PIN
British and other international authors
- App: uLIBRARY
- Issue period: 2 weeks
- Issue Limit: 2 eAudiobooks plus max 2 reserves
- Renewals: Yes, providing there are no holds
- Return early: Yes, through your "My Account" page or in the mobile app. Return button only appears the day after the loan is issued
- Reserves: Yes. Customer notified by email
- Required eBook and Audiobook Software: Audiobooks - download to most MP3 players (PC) using Windows Media Player (zipped MP3 format)
- Required eBook and Audiobook Software: Download to Mac with iTunes (zipped M4b format)
- Compatibility – operating systems: Computer – All operating systems
- Compatibility – browsers: All
- Compatibility – devices: Mobile – Mobile devices compatible with iOS and Android software
- Adobe ID required: Not for eAudiobooks.
- Previews: Computer – Yes for all eAudiobooks
- Previews: Mobile – Yes for all eAudiobooks
- User history available: Yes
- Overseas access: You can access uLibrary from overseas as long as you have your library log-in information – library card number and PIN
American authors
- App: RomanceBookCloud
- Issue period: No checkouts needed
- Issue Limit: No limit
- Renewals: N/A
- Return early: N/A
- Reserves: No. Customers can read the same book simultaneously.
- Required eBook and Audiobook Software: No software downloads required
- Compatibility – operating systems: Computer – All operating systems
- Compatibility – operating systems: Mobile - BookCloudRomance compatible with iOS only
- Compatibility – browsers: Chrome, Safari or Firefox
- Adobe ID required: No
- Previews: Computer – Yes for all eBooks
- Overseas access: you can access Romance Book Cloud from anywhere in the world with your login details. Note that if using a mobile, you can only access with IOS compatible phones